Confidential
2-26
Error Code 24
Ink cartridge side IC chip relation defective
-Identification no match/judge as incompatible cartridge/detecting setting wrong color
The Ink cartridge which does not contain required ink volume for the initial installation has
been set at the initial installation.
User Check
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
- Set ink cartridge at position for correct color.
- Set the starter ink cartridge.
Error Code 25
Cannot communicate with ink cartridge IC chip (ink cartridge side.)
User Check
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
Cannot Detect / Wrong Color Ink
LCD
Install Starter Ink
LCD
Step Cause Solution
1 Main PCB defective Replace the main PCB ASSY.
Cannot Detect
LCD
Step Cause Solution
1 Ink cartridge flat cable connection
failure
Reconnect the ink cartridge flat cable.
2 Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB ASSY.
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