Confidential
2-32
Error Code 35
Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is not
discharging.
User Check
- Remove the jammed paper in platen part.
Error Code 38
Abnormal stop of head/carriage unit, Causes due to recording paper jam when ink is not
discharging.
User Check
- Remove the jammed paper in platen part.
Unable to Print 35
LCD
Step Cause Solution
1 Foreign materials in the engine
unit
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of place Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Main PCB defective Replace the main PCB ASSY.
Unable to Print 38
LCD
Step Cause Solution
1
Foreign materials in the engine
unit
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Main PCB defective Replace the main PCB ASSY.
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