Brother MFC-J2310 - Page 83

Confidential
2-46

Error Code 84
Recording paper jam, registration sensor stays in paper feeding state even after completion of
paper ejection action.
User Check
- Remove the jammed paper in platen part.
 Error Code 87
Recording paper jam, switchback sensor stays in paper feeding state even after completion of
paper ejection action.
User Check
- Remove the jammed paper in front part.
- The paper tray is not set correctly.
Paper Jam
LCD
Step Cause Solution
1 Foreign materials in the feeding
path
Remove foreign materials.
2 Registration actuator caught on
the surrounding parts
Set the registration actuator into place.
3 Switchback actuator caught on the
surrounding parts
Set the switchback frame ASSY into place.
4 Recording paper feed roller,
recording paper eject roller,
switchback roller stained
Clean the related rollers.
5 Recording paper feed roller,
recording paper eject roller,
switchback roller defective
Replace related rollers.
6 Main PCB defective Replace the main PCB ASSY.
Paper Jam
LCD
Step Cause Solution
1 Foreign materials in the feeding
path
Remove foreign materials.
2 Switchback actuator caught on the
surrounding parts
Set the switchback frame ASSY into place.
3 Switchback outer paper guide not
mounted in place
Set the switchback outer paper guide into place.
4 Recording paper ejection roller,
switchback roller stained
Clean the related rollers.
5 Paper ejection roller, switchback
roller defective
Replace related rollers.
6 Main PCB defective Replace the main PCB ASSY.