Chapter 8
8-9
Hardware error.
03130031-2E2E
Turn off printer, wait, then turn on again.
03130031-2F2E Roll travel timeout Check the roll feed unit.
Hardware error.
03130031-2F32
Turn off printer, wait, then turn on again.
03130031-2F32 Multi sensor error Check the environment for interferences from outside
light.
Excessive temperature or humidity. 03130031-2F35 Calibration environment error Check if the temperature or humidity is within the scope
of calibration operation.
Hardware error.
03130031-2F3A
Turn off printer, wait, then turn on again.
03130031-2F3A Valve motor error Check the ink supply unit.
Hardware error.
03130031-2F3B
Turn off printer, wait, then turn on again.
03130031-2F3B CS communication error Remove the ink tanks and then reload them.
Replace the ink tank.
Hardware error.
03130031-2F3C
Turn off printer, wait, then turn on again.
03130031-2F3C LF pressure error Check the pinch roller and surrounding parts.
Hardware error.
03130031-2F3D
Turn off printer, wait, then turn on again.
03130031-2F3D HP maintenance jet pump motor overload
error
Check the purge unit.
Hardware error.
03130031-2F3E
Turn off printer, wait, then turn on again.
03130031-2F3E HP maintenance jet pump motor move
timeout error
Check the purge unit.
Hardware error.
03130031-2F3F
Turn off printer, wait, then turn on again.
03130031-2F3F HP maintenance jet pump motor error Check the purge unit.
Hardware error.
03130031-2F46
Turn off printer, wait, then turn on again.
03130031-2F46 Platen shutter failure Check the platen shutter and shutter HP sensor.
Hardware error.
03800500-2F48
Turn off printer, wait, then turn on again.
03130031-2F48 VHT voltage error Replace printhead.
Hardware error.
03800500-2F49
Turn off printer, wait, then turn on again.
03130031-2F49 VH leakage (left printhead) Replace left printhead.
Hardware error.
03800500-2F4A
Turn off printer, wait, then turn on again.
03130031-2F4A Incorrect main controller PCB attachment
error
Replace the main controller PCB.
Hardware error.
03800500-2F50
Turn off printer, wait, then turn on again.
03130031-2F50 VH leakage (right printhead) Replace right printhead.
Hardware error.
03800500-2F51
Turn off printer, wait, then turn on again.
03130031-2F51 VH leakage (both printheads/ single
printhead)
Replace printhead.
Hardware error.
03800500-2F52
Turn off printer, wait, then turn on again.
03130031-2F52 Carriage PCB of different model installed
error
Check carriage unit.
Replace the printhead.
Hardware error.
03130031-4027
Turn off printer, wait, then turn on again.
03130031-4027 Lift travel timeout error Check the carriage unit and surrounding parts.
Mail box full.
Delete unwanted data on your computer
to resume printing.
Press Stop to cancel printing.
031A1001-2905 The job store executed when the free hard
disk space left for Personal Boxes in the
printer's hard disk is full.
Delete unneeded jobs stored in Personal Boxes.
Hard disk error.
Press OK to reformat
031A1002-2908 Hard disk format error Press the [OK] button to start reformatting the hard disk.
When formatting is finished, the printer automatically
restarts.
File read error.
Turn off printer, wait a while, and turn it
on again.
Invalid files will be deleted.
031A1002-2909 Hard disk file error Restart the printer. Only the corrupted files will be
deleted, and the printer will restart.
Mail box full.
Cannot save.
Delete unwanted data on your computer
to resume printing.
Press Stop to cancel printing.
031A1006-2906 The store executed when 32 jobs are stored
in the Personal Box.
Delete unneeded jobs stored in Personal Boxes.
The paper is too small. 033200D2-2E30 Size clip error Confirm the print data.
No printhead
Install printhead.
03800100-2800 Printhead not installed. Install the printhead.
No right printhead
Install right printhead.
03800101-2800 Printhead1 not installed. Install the right printhead.
No left printhead
Install left printhead.
03800102-2808 Printhead2 not installed. Install the left printhead.
Display message Code* Condition detected Action
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