Canon imagePROGRAF PRO-2000 - Page 933

Canon imagePROGRAF PRO-2000

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5C00

Cause

A printer error has occurred.

What to Do

Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the

power and unplug the power cord.

Contact your Canon dealer for assistance.

Detailed error codes

EC31-4001

933

Table of Contents

Default Chapter1
- Online Manual1
- Table of Contents2
Using this Online Manual20
Trademarks and Licenses21
Search Tips30
Printer Functions32
- Connecting Device to Printer Directly Via Wireless LAN (Direct Connection)33
- Managing Printer Conveniently Using Quick Utility Toolbox34
- Available Connection Methods35
- Usb Connection37
- Managing Printer Status Using Device Management Console38
Handling and Use of Paper39
- Paper41
- Handling Rolls50
- Handling Sheets94
- Basket104
- Roll Unit115
Changing Settings from Operation Panel/Web Browser134
- Operations and Touch Screen135
- Changing Settings from Operation Panel143
- Changing Printer's Setting Using Web Browser193
Printer Parts209
- Printer Parts210
- Hard Disk217
- Optional Accessories221
Network Setting226
- Network Connection Tips227
- IJ Network Device Setup Utility251
- Sharing the Printer on a Network (Windows)297
  - Setting up a Shared Printer298
  - Restrictions on Printer Sharing300
- Connecting Smartphone/Tablet to Printer Via Wireless LAN302
  - Connecting Smartphone/Tablet to Printer Via Wireless LAN Router303
Adjustments for Better Print Quality305
- Adjusting the Print Head306
  - Adjusting the Print Head307
    - Automatic Adjustment to Straighten Lines and Colors308
    - Manual Adjustment to Straighten Lines and Colors310
  - Troubleshooting Paper Abrasion and Blurry Images312
- Adjusting Feed Amount314
  - Adjusting Feed Amount315
  - Adjusting Vacuum Strength324
Color Management325
- Color Calibration326
Maintenance and Consumables335
- Ink Tanks337
- Print Head355
- Maintenance Cartridge370
- Cutter Blade379
  - Cutter Blade380
  - Replacing the Cutter Blade381
- Performing Maintenance Functions from Your Computer (Windows)385
  - Cleaning the Print Heads386
  - Printing a Nozzle Check Pattern387
- Cleaning the Printer389
- Other Maintenance396
Specifications408
- Printer Specifications409
  - Specifications410
  - Print Area415
Safety417
- Safety Precautions418
- Regulatory Information419
- Users in Canada420
- Weee (Eu&Eea)421
Basic Printing Workflow433
- Printing Procedure434
- Canceling Print Jobs449
- Pausing Printing454
  - Pausing Printing455
Enhanced Printing Options456
- Printing from Your Computer (Windows)460
- Printing from Computer (Mac OS)576
- Printing from Printer578
  - Printing from USB Flash Drive579
    - Printing Data Saved on USB Flash Drive580
    - Setting Items for Printing Using Operation Panel583
- Printing from Smartphone/Tablet584
  - Connecting Smartphone/Tablet to Printer Directly Via Wireless LAN (Direct Connection)585
Windows Software589
- Printer Driver590
Mac os Software643
Managing Print Jobs644
- Checking Print Job Information645
- Basic Print Job Operations646
- Advanced Print Job Operations667
Troubleshooting687
- I Want to Easily Create Vertical or Horizontal Banners690
- Does this Printer Support Sub-Ink Tank System691
- I Want to Know How to Configure Roll Cutting692
- I Want to Configure so that the Roll Is Cut Automatically after Waiting for the Ink to Dry693
- I Want to Print Borderless (Without a Border)694
- I Want to Know the Paper Types that Can be Used in this Printer695
- The Paper Type that I Want to Print Is Not Displayed on the Touch Screen696
- What Type of Function Is Color Calibration697
- Can I Perform Duplex Printing698
- I Want to Perform Enlargement Printing699
- Problems Regarding Paper700
- Printing Does Not Start719
- The Printer Stops During a Print Job724
  - Printing Stops and an Error Message Is Displayed725
  - The Printer Ejects Blank, Unprinted Paper726
- Problems with the Printing Quality727
- Cannot Print over Network751
- Cannot Find Printer on Network755
- Installation Problems762
  - Removing Printer Software763
- Other Problems764
List of Support Code for Error774

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