Chapter 8
8-4
Paper size not detected.
Press Load/Eject and reload the
paper.
03010000-200A Unable to detect the paper width (Paper
loaded at an improper position)
Reload the paper
Paper jam.
Press Load/Eject and reload the
paper.
03010000-2E27 Paper jam during feeding/printing/ejection Reload the paper
Paper size not detected.
Press Load/Eject and reload the
paper.
03010000-200C Roll media loading size detection failure Reload the roll media.
Cannot adjust eccentric.
Press Online to clear the error.
03010000-2822 Eccentricity correction disabled Check to see if paper has not jammed.
Sheet printing is selected.
Press Load/Eject and load sheets.
03860002-2E02 Data with a cut sheet specification has been
received but no cut sheets are loaded.
Load cut sheets at the paper tray port.
Roll printing is selected, but sheets
are loaded.
Press Load/Eject and remove the
sheets.
03860002-2E0A Data with a roll media specification has
been received when a cut sheet tray is
loaded.
Replace with roll media.
Roll printing is selected.
Press Load/Eject and load a roll.
03060A00-2E00 Data with a roll media specification has
been received but no roll media are loaded.
Load roll media.
No Roll Feed Unit.
Turn printer off and install roll
feed unit.
03060A00-2E0E Roll media unit not installed Install the roll media unit.
The roll is empty.
Load/Eject:
Change Paper
03060A00-2E1B Roll media end Renew the supply of roll media.
Wrong paper feed slot for this
paper type.
Press Load/Eject and reload the
paper.
03061000-2E15 Paper type mismatch Check the type of paper that can be fed and reload the
paper.
Manual printing is selected, but a
roll is loaded.
Press Load/Eject and remove the
roll.
03860001-2E0C Data with a cut sheet specification has been
received when roll media are loaded.
Load cut sheets at the paper tray port.
Hardware error.
03130031-291D
Turn off printer, wait, then turn on
again.
03130031-291D Spur cam sensor detection failure Check the spur cam sensor.
Hardware error.
03130031-2E23
Turn off printer, wait, then turn on
again.
03130031-2E23 Cutter unit failure Check the cutter unit.
Hardware error.
03130031-2E14
Turn off printer, wait, then turn on
again.
03130031-2F14 Writing to the ASIC register disabled Replace the main controller PCB
Hardware error.
03130031-2E16
Turn off printer, wait, then turn on
again.
03130031-2F16 Mist fan error Check the mist fan.
Hardware error.
03130031-2E17
Turn off printer, wait, then turn on
again.
03130031-2F17 Suction fan lock detection error Check the suction fan.
Hardware error.
03130031-2E20
Turn off printer, wait, then turn on
again.
03130031-2F20 Purge motor cam position error Check the purge unit.
Hardware error.
03130031-2E22
Turn off printer, wait, then turn on
again.
03130031-2F22 Pump travel timeout Check the purge unit.
Display massage Code* Condition detected Action
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