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Trouble Shooting > Updater > Overview > Preparation
Trouble Shooting > Updater > Overview > Preparation
3. The Communication Test is carried out.
Obtain the download le information for communication test from the distribution server
(to execute the communication test to the distribution server).
Using the download le information for communication test, the contents for test are
downloaded from the le server (for the communication test to the le server).
4. Upon the communication test completed, the communication test result screen is shown.
Press [OK] button to exit this operation.
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F-5-29
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Enabling UGW Link
When installing the rmware in the method of “UGW-linked Download and Update” or “UGW-
linked Download”, the following should be set before actually using UGW link.
Service Technician
Setting of Device
Service Mode
SERVICE MODE >FUNCTION GR. >MEAP
>CDS-UGW
(Off -> On)
Setting of UGW
WebPortal
In [Customer Management] screen, set [Do not
distribute rmware] to [Distribute rmware].
Sales Company's HQ
Setting of Authorities on
UGW WebPortal
See "Analysis>Firmware Distribution
Information" to grant the appropriate authorities
to each account.
NOTE:
• See “imageWARE Remote Operator’s Manual / e-Maintenance Business Operation
Manual“ for how to operate UGW WebPortal.
• [Distribute Firmware] should be set on [Customer Management] screen for staff in charge
of setting for [Enter customer information] or [Command for rmware distribution] in order
to allow them to select the desired device on [Firmware Distribution Information] screen.
• If [Distribute Firmware] is not shown on [Customer Management] screen of UGW
WebPortal, appropriate authorities may not be set to each account in Firmware
Distribution Information. Contact the Sales Company HQ concerned for conrmation.
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