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Technology > Embedded RDS > Product Overview > Features and benets
Technology > Embedded RDS > Product Overview > Features and benets
Embedded RDS
Product Overview
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Overview
Embedded RDS (hereafter, referred to as E-RDS, which stands for EMBEDDED-RDS)
is a network module embedded with a customer's device and enables e-Maintenance/
imageWARE Remote (Remote Diagnosis System), which can collect and transmit status
changes, counter values, error logs, and consumable information such as the toner low/ out
of the device to a remote maintenance server called UGW (Universal Gateway Server) via
Internet.
The following device information/ status can be monitored.
• Service mode counter (Billing counts)
• Global click counter
• Parts counter
• Mode counter
• Firmware info
• Service call error log
• Jam log
• Alarm log
• Status changes (Toner low/ out, etc.)
Since high condentiality is required for the information shown above, it performs
communication between a device and the UGW using HTTPS/ SOAP protocol.
Internet
UGW
Proxy Server
Intranet
Firewall
Communication with UGW using HTTPS / SOAP
DNS Server
The e-Maintenance/ imageWARE Remote system using E-RDS
Device
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Features and benets
E-RDS embedded with a network module in advance can realize a front-end processing
of e-Maintenance/ imageWARE Remote system without attaching any extra hardware
equipment.