Canon PIXMA E481 - Scanner Does Not Work

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Scanner Does Not Work

Check 1

Make sure that your scanner or printer is turned on.

Check 2

Connect the USB cable to a different USB port on the computer.

Check 3

If the USB cable is connected to a USB hub, remove it from the USB hub and

connect it to a USB port on the computer.

Check 4

Restart the computer.

648

Main Page

Table of Contents2
Read Me First16
Symbols Used in this Document17
Trademarks and Licenses18
Search Tips22
Notes on Operation Explanations24
Useful Functions Available on the Machine25
Connect Wirelessly with Ease in "Access Point Mode26
Print Photos Easily Using My Image Garden27
Download a Variety of Content Materials29
Print Items with Easy-Photoprint+ (Web Application)30
Connection Methods Available on the Machine31
Connection Without Using a Wireless Router (Windows XP)33
Restrictions36
Notice for Web Service Printing38
Using PIXMA Cloud Link40
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer41
Before Using Canon Inkjet Cloud Printing Center42
Requirements for Canon Inkjet Cloud Printing Center Operation43
Preparations before Using Canon Inkjet Cloud Printing Center44
Printing Your Printer Registration ID51
Canon Inkjet Cloud Printing Center Window52
Using Canon Inkjet Cloud Printing Center68
Adding a Printer72
Adding a PIXMA Cloud Link User74
Troubleshooting Canon Inkjet Cloud Printing Center79
Printing with Google Cloud Print81
Preparations for Printing with Google Cloud Print82
Printing from Computer or Smartphone with Google Cloud Print86
Printing from Airprint Compliant Device88
Checking Printer Information93
Online Storage Integration Function95
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions96
Printing with Windows RT97
Overview of the Machine98
Safety Guide99
Safety Precautions100
Regulatory and Safety Information101
Main Components and Basic Operations107
Main Components108
Front View109
Rear View111
Inside View112
Operation Panel113
About the Power Supply of the Machine115
Confirming that the Power Is on116
Turning the Machine on and off117
Notice for the Power Plug/Power Cord118
Notice for Unplugging the Power Cord119
LCD and Operation Panel120
Entering Numbers, Letters, and Symbols122
Loading Paper / Originals124
Loading Paper125
Loading Plain Paper / Photo Paper126
Loading Envelopes131
Media Types You Can Use136
Paper Load Limit138
Media Types You Cannot Use140
Printing Area141
Printing Area142
Other Sizes than Letter, Legal, Envelopes143
Letter, Legal144
Envelopes145
Loading Originals146
Position to Load Originals147
Loading Originals on the Platen Glass148
Loading Documents in the ADF (Auto Document Feeder)149
How to Load Originals for each Function150
Originals You Can Load152
Replacing a FINE Cartridge154
Replacing a FINE Cartridge155
Checking the Ink Status161
Checking the Ink Status with the LCD on the Machine162
Maintenance163
When Printing Becomes Faint or Colors Are Incorrect164
Maintenance Procedure165
Printing the Nozzle Check Pattern167
Examining the Nozzle Check Pattern168
Cleaning the Print Head169
Cleaning the Print Head Deeply170
Aligning the Print Head171
Performing Maintenance from a Computer174
Cleaning the Print Heads from Your Computer175
Use Your Computer to Print a Nozzle Check Pattern177
Aligning the Print Head178
Aligning the Print Head Position from Your Computer179
Aligning the Print Head Position Automatically from Your Computer183
Cleaning the Machine185
Cleaning the Exterior of the Machine186
Cleaning the Platen Glass and Document Cover187
Cleaning the ADF (Auto Document Feeder)188
Cleaning the Paper Feed Roller190
Cleaning the Inside of the Machine (Bottom Plate Cleaning)191
Changing the Machine Settings193
Changing Machine Settings from Your Computer194
Checking the Ink Status from Your Computer195
Registering a Changed Printing Profile196
Setting the Ink Cartridge to be Used198
Managing the Printer Power199
Reducing the Printer Noise201
Changing the Printer Operation Mode203
Changing the Machine Settings on the LCD204
Changing the Machine Settings on the LCD205
Fax Settings206
Output Settings210
LAN Settings211
Dev. User Settings213
Firmware Update215
Cassette Settings216
Reset Setting217
About Quiet Setting218
Using the Machine with the Access Point Mode219
Information about Network Connection222
Useful Information about Network Connection223
Default Values Set at Factory (Network)224
Connecting the Machine to the Computer Using a USB Cable225
When Detecting the Printers Have the same Name226
Connecting to Other Computer with Lan/Changing the Connection Method from USB to LAN227
Printing out Network Setting Information228
About Network Communication230
Changing and Confirming Network Settings231
IJ Network Tool232
Canon IJ Network Tool Screen233
Canon IJ Network Tool Menus235
Changing the Settings in the Wireless LAN Sheet237
Changing the WEP Detailed Settings241
Changing the WPA/WPA2 Detailed Settings243
Changing the Settings in the Wired LAN Sheet245
Changing the Settings in the Admin Password Sheet246
Monitoring Wireless Network Status248
Initializing the Network Settings of the Machine250
Viewing the Modified Settings251
Appendix For Network Communication252
Using the Card Slot over a Network253
About Technical Terms255
Restrictions262
Tips for Ensuring Optimal Printing Quality263
Useful Information about Ink264
Key Points to Successful Printing265
Be Sure to Check Paper Settings before Printing266
Be Sure to Set Cassette Paper Information after Loading Paper267
Canceling a Print Job268
Storing Printed Images269
Key to Enjoying Consistent Printing Quality270
Precautions for Safe Transport of the Machine271
Legal Limitations on Use of Your Product and Use of Images273
Specifications274
About the Administrator Password279
List of Function for each Model280
Printing283
Printing from a Computer284
Printing with Application Software that You Are Using (Printer Driver)285
Printing with Easy Setup286
Paper Settings on the Printer Driver and the Printer (Media Type)290
Paper Settings on the Printer Driver and the Printer (Paper Size)291
Various Printing Methods292
Setting the Number of Copies and Printing Order293
Setting the Stapling Margin295
Execute Borderless Printing296
Scaling the Printing to Fit the Paper Size299
Scaled Printing301
Page Layout Printing302
Setting Paper Dimensions (Custom Size)304
Changing the Print Quality and Correcting Image Data306
Setting the Print Quality Level (Custom)307
Printing a Color Document in Monochrome308
Specifying Color Correction309
Optimal Photo Printing of Image Data311
Adjusting Colors with the Printer Driver312
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)313
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)315
Adjusting Color Balance316
Adjusting Brightness318
Adjusting Intensity320
Adjusting Contrast322
Overview of the Printer Driver324
Canon IJ Printer Driver325
How to Open the Printer Driver Setup Window326
Page Setup Dialog327
Print Dialog328
Quality & Media330
Color Options332
Borderless Printing334
Margin335
Canon IJ Printer Utility336
Opening the Canon IJ Printer Utility338
Maintenance of this Printer339
Display the Printing Status Screen340
Deleting the Undesired Print Job342
Instructions for Use (Printer Driver)343
Updating the Printer Driver344
Obtaining the Latest Printer Driver345
Delete the Unnecessary Canon IJ Printer from the Printer List346
Before Installing the Printer Driver347
Installing the Printer Driver348
Printing Using the Operation Panel of the Machine349
Printing Template Forms such as Lined Paper or Graph Paper350
Paper Setting for Printing353
Copying356
Making Copies357
Setting Items for Copying359
Reducing or Enlarging a Copy361
About Special Copy Menu362
Copying Two Pages to Fit Onto a Single Page363
Copying Four Pages to Fit Onto a Single Page365
Copying Thick Originals such as Books367
Copying Without Borders368
Collated Copying370
Scanning371
Scanning from a Computer372
Scanning with IJ Scan Utility373
What Is IJ Scan Utility (Scanner Software)374
Starting IJ Scan Utility376
Easy Scanning with Auto Scan377
Scanning Documents378
Scanning Photos379
Scanning with Favorite Settings380
Scanning Items Larger than the Platen (Image Stitch)381
Scanning Multiple Items at One Time385
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)388
Saving after Checking Scan Results393
Sending Scanned Images Via E-Mail396
Extracting Text from Scanned Images (OCR)399
IJ Scan Utility Screens402
IJ Scan Utility Main Screen403
Settings Dialog405
Network Selection Screen446
Save Settings Dialog448
Image Stitch Window451
Scanning with Scanner Driver455
Image Corrections and Color Adjustments456
General Notes (Scanner Driver)460
Updating the Scanner Driver461
Obtaining the Latest Scanner Driver462
Before Installing the Scanner Driver463
Installing the Scanner Driver464
Useful Information on Scanning465
Adjusting Cropping Frames in the Image Stitch Window466
Resolution467
Data Formats468
Placing Items (When Scanning from a Computer)469
Scanning from the Operation Panel of the Machine472
Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine473
Setting Items for Scanning Using the Operation Panel of the Machine477
Network Scan Settings479
Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility481
Faxing485
Preparing for Faxing486
Connecting the Telephone Line487
Setting the Telephone Line Type490
Setting the Receive Mode492
Setting the Sender Information496
Sending Faxes Using the Operation Panel of the Machine500
Sending Faxes by Entering Fax/Telephone Number501
Resending Faxes (Redialing a Busy Number)503
Setting Items for Sending Faxes505
Sending Faxes Using Useful Functions507
Sending a Fax after Speaking on Telephone508
Sending a Fax to the Registered Recipient510
Sending the same Document to Several Recipients (Sequential Broadcasting)512
Preventing Mistransmission of Faxes514
Using the on Hook Dial Function516
Registering Recipients518
Registering Recipients Using the Operation Panel of the Machine519
Registering the Fax/Telephone Number of Recipients520
Registering Recipients in Group Dial523
Changing Registered Information525
Deleting Registered Information527
Printing a List of the Registered Destinations528
Registering Recipients Using Speed Dial Utility529
Starting up Speed Dial Utility530
Speed Dial Utility Dialog531
Saving Registered Information on the Machine to Your Computer533
Registering a Fax/Telephone Number Using Speed Dial Utility534
Changing a Fax/Telephone Number Using Speed Dial Utility536
Deleting a Fax/Telephone Number Using Speed Dial Utility538
Changing Sender Information Using Speed Dial Utility539
Registering/Changing Rejected Number Using Speed Dial Utility540
Machine541
Uninstalling Speed Dial Utility542
Receiving Faxes543
Receiving Faxes544
Changing the Paper Settings548
Memory Reception550
Receiving Faxes Using Useful Functions552
Remote Reception553
Rejecting Fax Reception554
Using the Caller ID Service to Reject Calls557
Other Useful Fax Functions558
Using the Information Services559
Transmission/Reception of Faxes Using ECM561
Document Stored in Machine's Memory562
Printing a Document in Machine's Memory563
Deleting a Document in Machine's Memory565
Summary of Reports and Lists567
Troubleshooting572
Problems with Network Communication573
Cannot Detect a Machine on a Network574
Cannot Detect the Machine When Setting up Network Communication575
Cannot Detect the Machine During Wireless LAN Setup: Check 1576
Cannot Detect the Machine During Wireless LAN Setup: Check 2577
Cannot Detect the Machine During Wireless LAN Setup: Check 3578
Cannot Detect the Machine During Wireless LAN Setup: Check 4579
Cannot Detect the Machine During Wireless LAN Setup: Check 5580
Cannot Detect the Machine During Wireless LAN Setup: Check 6581
The Machine Cannot be Detected in the Wireless LAN582
Problems with the Machine While Using with Network584
The Machine Stopped Working Suddenly585
Forgot a Wireless Router Name, SSID, or a Network Key588
The Administrator Password Set to the Machine was Forgotten590
Cannot Use the Machine on Replacing a Wireless Router or Changing Its Settings591
Printing Speed Is Slow593
Other Problems with Network594
The Message Is Displayed on the Computer Screen During Setup595
Checking Information about the Network597
How to Restore the Machine's Network Settings to Factory Default599
Problems While Printing/Scanning from Smartphone/Tablet600
Cannot Print/Scan from Smartphone/Tablet601
Problems with Printing604
Printing Does Not Start605
Paper Jams607
Print Results Not Satisfactory608
Cannot Print to End of Job610
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks611
Colors Are Unclear614
Lines Are Misaligned615
Printed Paper Curls or Has Ink Blots616
Paper Is Smudged/Printed Surface Is Scratched617
Back of the Paper Is Smudged621
Vertical Lines Are Printed on the Sides of the Printout622
Colors Are Uneven or Streaked623
Ink Is Not Ejected625
Paper Does Not Feed Properly/"No Paper" Error Occurs626
Copying/Printing Stops before It Is Completed628
Problems with Faxing629
Problems Sending Faxes630
Cannot Send a Fax631
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers633
Errors Often Occur When You Send a Fax634
Problems Receiving Faxes635
Cannot Receive a Fax, Cannot Print a Fax636
Machine Does Not Switch Automatically between Voice and Fax Calls638
Quality of Received Fax Is Poor639
Cannot Receive a Color Fax640
Errors Often Occur When You Receive a Fax641
Cannot Send a Fax Clearly642
Telephone Problems643
Cannot Dial644
Telephone Disconnects During a Call645
Problems with Scanning646
Problems with Scanning647
Scanner Does Not Work648
Scanner Driver Does Not Start649
Error Message Appears and the Scanner Driver Screen Does Not Appear650
Cannot Scan Multiple Items at One Time651
Cannot Scan Properly with Auto Scan652
Slow Scanning Speed653
There Is Not Enough Memory." Message Is Displayed654
Computer Stops Operating During Scanning655
Scanned Image Does Not Open656
Scan Results Not Satisfactory657
Scan Quality (Image Displayed on the Monitor) Is Poor658
Scanned Image Is Surrounded by Extra White Areas659
Cannot Scan at the Correct Size660
Panel661
Item Is Placed Correctly, but the Scanned Image Is Slanted662
Scanned Image Is Enlarged (Reduced) on the Computer Monitor663
Problems with the Machine664
The Machine Cannot be Powered on665
The Machine Turns off Unintentionally666
Cannot Connect to Computer with a USB Cable Properly667
Cannot Communicate with the Machine with USB Connection668
LCD Cannot be Seen at All669
An Unintended Language Is Displayed on the LCD670
FINE Cartridge Holder Does Not Move to the Position for Replacing671
Problems with Installation/Downloading672
Cannot Install the MP Drivers673
Uninstalling IJ Network Tool674
About Errors/Messages Displayed675
If an Error Occurs676
A Message for Faxing Is Displayed on the Fax Standby Screen677
A Message Is Displayed680
If You Cannot Resolve the Problem683
List of Support Code for Error684
List of Support Code for Error (When Paper Is Jammed)686
Paper Is Jammed Inside the Machine694
In Other Cases697

Canon PIXMA E481 - Scanner Does Not Work

Table of Contents

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