Problem Possible cause Solution
The subwoofer does
not reproduce sound.
1. The subwoofer is not paired yet. 1. Pair the slave speaker with the soundbox according
to chapter
"
Wireless Speaker Pairing"
[WSP]
.
No connection can be
established between
the router and the
soundbox.
1. The DHCP server is deactivated in the router. 1. Activate the DHCP server of the router according to the
router's instructions.
2. A filter for MAC addresses was created in the
router.
2. Deactivate the MAC Address Filter.
3. Your router is not compatible with Chromecast
built-in.
3. Routers that are demonstrably compatible can be found in
the web link in the chapter “Using Chromecast built-in for
audio”. However, there are more compatible routers.
Your WLAN network
is not displayed during
setup.
1. The network connection for the Soundbox is
set to Ethernet [ETH].
1. Change the setting to WiFi [WIF].
The soundbox is not
indicated in the app on
your (mobile) device.
2. Device and Soundbox must be conncted to
the same network.
2. Connect device respectively Soundbox to the correspon-
ding network (e.g. when using a guest network)
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