Troubleshooting
i-Vu Open Link Carrier Proprietary and Confidential CARRIER CORPORATION ©2017
Installation and Start-up Guide All rights reserved
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The i-Vu® Open Link has power
The i-Vu® Open Link is connected to the Ethernet
The Ethernet port is transmitting or receiving data
The connection speed is 100 Mbps. If LED is not lit, the connection speed is 10
Mbps.
The i-Vu® Open Link is transmitting data on the Port S2 network
The i-Vu® Open Link is receiving data from the Port S2 network
The i-Vu® Open Link's memory backup is valid
The i-Vu® Open Link is transmitting data to the MS/TP (Open) network
The i-Vu® Open Link is receiving data to the Open network
To get the serial number
If you need the i-Vu® Open Link's serial number when troubleshooting, the number is on:
• a sticker on the back of the main controller board
• a Module Status report (Modstat) under Core (or Main) board hardware
To obtain a modstat in the i-Vu® or Field Assistant interface:
1 Select the i-Vu® Open Link in the navigation tree.
2 Right-click and select Module Status.
To restore factory defaults
CAUTION This erases all archived information and user-configuration settings. You will have to reconfigure
all custom settings. It is recommended to restore the factory defaults only under the guidance of Carrier Control
Systems Support.