Troubleshooting
   
 
i-Vu Open Link  Carrier Proprietary and Confidential  CARRIER CORPORATION ©2017  
Installation and Start-up Guide    All rights reserved 
  27 
 
The i-Vu® Open Link has power 
The i-Vu® Open Link is connected to the Ethernet 
The Ethernet port is transmitting or receiving data 
The connection speed is 100 Mbps. If LED is not lit, the connection speed is 10 
Mbps. 
The i-Vu® Open Link is transmitting data on the Port S2 network 
The i-Vu® Open Link is receiving data from the Port S2 network 
The i-Vu® Open Link's memory backup is valid 
The i-Vu® Open Link is transmitting data to the MS/TP (Open) network 
The i-Vu® Open Link is receiving data to the Open network 
 
 
 
To get the serial number 
If you need the i-Vu® Open Link's serial number when troubleshooting, the number is on:  
•  a sticker on the back of the main controller board 
•  a Module Status report (Modstat) under Core (or Main) board hardware 
 
 
To obtain a modstat in the i-Vu® or Field Assistant interface: 
1  Select the i-Vu® Open Link in the navigation tree.  
2  Right-click and select Module Status.  
 
 
 
To restore factory defaults 
   CAUTION  This erases all archived information and user-configuration settings. You will have to reconfigure 
all custom settings. It is recommended to restore the factory defaults only under the guidance of Carrier Control 
Systems Support.