Basic Call Handling
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 15
Basic Call Handling
You can perform basic call-handling tasks using a range of features and services. Feature availability
can vary; see your system administrator for more information.
Placing a Call—Basic Options
Here are some easy ways to place a call on your Cisco Unified IP Phone.
Tips
• You can dial on-hook without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook
by lifting the handset and press Dial.
• When you pre-dial, your phone tries to anticipate the number you are dialing by displaying
matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a
number displayed with Auto Dial, scroll to it, press Dial, and go off-hook.
• If you make a mistake while dialing, press << to erase digits.
• If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system
administrator for more information.
• Your phone might be set up for international call logging, which is indicated by a “+” symbol on
the call logs, redial, or call directory entries. See your system administrator for more information.
If you want to... Then...
For more information,
see...
Place a call Pick up the handset and dial the number. An Overview of Your
Phone, page 9.
Dial on-hook (with dial
tone)
Press New Call and dial the number. —
Redial a number Press Redial. —
Place a call when
another call is active
1. Press .
2. Press New Call.
3. Enter a number.
Using Hold and
Resume, page 19.
Dial from a call log 1. Press and select Directories > Missed
Calls, Received Calls, or Placed Calls.
2. Scroll to the number and press Dial.
Using Call Logs,
page 51.
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