18 OL-22336-01
Answering a Call
You can answer a call by simply lifting the handset, or you can use other options if they are available
on your phone.
If you want to... Then... For more information, see...
Switch from a connected
call to answer a new call
Press Answer. Using Hold and Resume, page 19.
Answer a call using call
waiting
Press Answer. Using Hold and Resume, page 19.
Send a call to a voice
message system
Press iDivert. Sending a Call to a Voice Message
System, page 22.
Automatically connect
incoming calls
Use AutoAnswer. Using AutoAnswer, page 47.
Retrieve a parked call on
another phone
Use Call Park or Directed Call Park. Storing and Retrieving Parked
Calls, page 32.
Use your phone to answer
a call ringing elsewhere
Use Call Pickup. Picking Up a Redirected Call on
Your Phone, page 31.
Answer a priority call
(SCCP phones only)
Hang up the current call and press
Answer.
Prioritizing Critical Calls,
page 38.
Answer a call on your
mobile phone or other
remote destination
Set up Mobile Connect and answer
your phone.
When you enable Mobile Connect:
• Your desktop and remote
destinations receive calls
simultaneously.
• When you answer the call on
your desktop phone, the remote
destinations stop ringing, are
disconnected, and display a
missed call message.
• When you answer the call on
one remote destination, the
other remote destinations stop
ringing, are disconnected, and a
missed call message is shown on
the other remote destinations.
Managing Business Calls Using a
Single Phone Number, page 40.