Advanced Call Handling
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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Advanced Call Handling
Advanced call-handling tasks involve special features that your system administrator might configure
for your phone depending on your call-handling needs and work environment.
Speed Dialing
Speed dialing allows you to enter an index number or select a phone screen item to place a call.
Depending on configuration, your phone can support several speed-dial features:
• Speed Dials
• Abbreviated Dialing
• Fast Dials
Note • To set up speed-dial numbers and Abbreviated Dial, you must be able to access your
User
Options web pages. See Using the Cisco Unified CM User Options Web Pages,
page 59.
• To set up Fast Dials, you must access to the Personal Directory feature. See Using Personal
Directory on Your Phone, page 55.
• Alternately, your system administrator can configure speed-dial features for you.
If you want to... Then...
Use speed-dial
buttons
1. Set up speed-dial buttons. See Setting Up Speed Dials on the Web, page 63.
2. To place a call, press (a speed-dial button).
Use Abbreviated
Dialing (On-hook)
1. Set up Abbreviated Dialing codes. See “Setting Up Speed Dials on the Web”
section on page 63.
2. To place a call, enter the Abbreviated Dialing code and press AbbrDial.