Advanced Call Handling
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
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• An MLPP-enabled call retains its priority and preemptive status when you:
–
Put the call on hold
–
Transfer the call
–
Add the call to a three-way conference
–
Answer the call using PickUp
• MLPP overrides the Do Not Disturb (DND) feature.
Using Cisco Extension Mobility
Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your
own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features,
established services, and web-based settings. Your system administrator must configure EM for you.
The Cisco Extension Mobility ChangePIN feature allows you to change your PIN from your Cisco
Unified IP Phone.
If you want to... Then...
Log in to EM 1. Press and choose Services > EM Service (name can vary).
2. Enter your user ID and PIN (provided by your system administrator).
3. If prompted, select a device profile.
Log out of EM 1. Press and choose Services > EM Service (name can vary).
2. When prompted to log out, press Yes.
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