Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) iii
Contents
Getting Started 1
Using this Guide 1
Finding Additional Information 1
Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2
Safety and Performance Information 2
Cisco Product Security Overview 3
Accessibility Features 3
Connecting Your Phone 5
An Overview of Your Phone 9
Understanding Buttons and Hardware 9
Understanding Lines vs. Calls 11
Understanding Line and Call Icons 11
Accessing Applications Menus 12
Accessing the Help System on Your Phone 12
Understanding Feature Availability 12
Understanding SIP vs. SCCP 13
Basic Call Handling 15
Placing a Call—Basic Options 15
Placing a Call—Additional Options 16
Answering a Call 18
Ending a Call 19
Using Hold and Resume 19
Switching Between Multiple Calls 20
Switching an In-Progress Call to Another Phone 20
Viewing Multiple Calls 21
Transferring Calls 21
Sending a Call to a Voice Message System 22