An Overview of Your Phone
Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0 9
 
2
Paper label Allows you to identify each button with line or 
feature information.
Understanding Line and 
Call Icons, page 11
3
Softkey 
buttons
Each activates a softkey option (displayed on your 
phone screen).
Understanding Phone 
Screen Features, page 12
4
Hold button Places calls on hold.  Using Hold and Resume, 
page 20
5
Transfer 
button
Connects a call to another number. Transferring Calls, 
page 22
6
Redial button Connects to the last dialed number. Placing a Call—Basic 
Options, page 16
7
Keypad Allows you to dial phone numbers, enter letters, 
and choose menu items.
Basic Call Handling, 
page 16
8
Mute button Toggles the microphone on or off. When the 
microphone is muted, the button is lit.
Using Mute, page 21
9
Volume 
button
Controls the handset, headset, and speakerphone 
volume (off-hook) and the ringer volume 
(on-hook).
Using a Handset, Headset, 
and Speakerphone, 
page 41
10
Speaker 
button
Toggles the speakerphone on or off. When the 
speakerphone is on, the button is lit.
Using a Handset, Headset, 
and Speakerphone, 
page 41
11
Handset  Functions like a traditional handset.  Using a Handset, Headset, 
and Speakerphone, 
page 41
12
Handset 
indicator light
Indicates an incoming call or new voice message. 
Flashes for an incoming call and remains on when 
there is a message waiting.
Accessing Voice Messages, 
page 51
13
Phone screen Displays information such as line/call status, phone 
number, and soft key tabs.
Understanding Phone 
Screen Features, page 12
14
Cisco Unified 
IP Phone 
model
Shows the Cisco Unified IP Phone model number. 
Feature Description For more information, see...
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