16 OL-12546-01
 
Basic Call Handling
You can perform basic call-handling tasks using a range of features and services. Feature availability 
can vary; see your system administrator for more information.
Placing a Call—Basic Options
Here are some easy ways to place a call on your Cisco Unified IP Phone.
Tips
• You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go 
off-hook by lifting the handset, pressing Dial, or pressing   ( ) or  .
• When you pre-dial, your phone tries to anticipate the number you are dialing by displaying 
matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a 
number displayed with Auto Dial, scroll to it and go off-hook or press the Select button.
• If you make a mistake while dialing, press << to erase digits.
• If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system 
administrator for more information.
If you want to... Then...
For more information, 
see...
Place a call using the handset Pick up the handset and enter a number. Using a Handset, 
Headset, and 
Speakerphone, page 41
Place a call using the 
speakerphone
Press   and enter a number. Using a Handset, 
Headset, and 
Speakerphone, page 41
Place a call using a headset Press   ( ) and enter a number. 
(Typically, button 23 is assigned to the 
headset.)
Using a Handset, 
Headset, and 
Speakerphone, page 41
Redial a number Press   to dial the last number.  Placing a Call—Basic 
Options, page 16
Dial from a call log 1. Press   
( ) > Directories.
2. Choose Missed Calls, Received 
Calls, or Placed Calls.
3. Press Dial.
Using Call Logs, page 45
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