Cisco 7931G - Store and Retrieve Active Call Using Call Park; Direct and Store Active Call at Directed Call Park Number; Retrieve Parked Call from Directed Call Park Number

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Using a Shared Line
Your system administrator might ask you to use a shared line if you:
• Have multiple phones and want one phone number
• Share call-handling tasks with coworkers
• Handle calls on behalf of a manager
Understanding Shared Lines
Remote-in-Use Icon
The remote-in-use icon appears when another phone that shares your line has a connected call. You
can place and receive calls as usual on the shared line, even when the remote-in-use icon appears.
Sharing Call Information and Barging
Phones that share a line each display information about calls that are placed and received on the shared
line. This information might include caller ID and call duration (See Privacy, page 34 for exceptions).
If you are sharing a line with co-workers using a different model Cisco Unified IP Phone, they might
be able to add (or barge) themselves to your active call on the shared line. Your phone does not
typically support this feature. If you need it, contact your system administrator for assistance.
Otherwise, enable privacy to prevent co-workers from joining your calls.
Privacy
If you do not want coworkers who share your line to see information about your calls, enable the Privacy
feature. Doing so also prevents
others who share the line from viewing or barging your calls.
Working with Shared Lines
You can view information about calls on your shared lines, retrieve a call on a shared line placed on
hold by a co-worker, and prevent others from barging calls.
If you want to... Then...
See if the shared line is in use Look for the remote-in-use icon next to a red line button
(steady).
View details about current calls on
the shared line
Press the red line button (steady) for the remote-in-use line.
All non-private calls appear in the call activity area of the phone
screen.
Retrieve a held call on a shared line Press the red line button (flashing) for the remote-in-use
line.
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