Basic Call Handling
Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0 21
Using Mute
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute
with the handset, speakerphone, or a headset.
Switching Between Multiple Calls
You can switch between multiple calls on multiple lines.
Switching an In-Progress Call to Another Phone
You can switch in-progress calls between the desktop phone and your cellular phone or other remote
destination.
If you want to... Then...
Toggle microphone on Press .
Toggle microphone off Press .
If you want to... Then...
Switch to a held call on
another line
Press (flashing) for the line that you are switching to.
Switch from a
connected call to
answer a ringing call
Press (flashing). Any active call is placed on hold and the selected call
is resumed.
If you want to... Then...
Switch an in-progress
call on your desktop
phone to a cellular
phone
1. Press the Mobility softkey and select Send call to mobile.
2. Answer the in-progress call on your cellular phone.
The desktop phone line button turns red and handset icons and
the calling party number appear on the phone display. You cannot use
same phone line for any other calls, but if your desk phone supports
multiple lines, you can use another line to make or receive calls.
Switch an in-progress
call from a cellular
phone to your desktop
phone
1. Hang up the call on your cellular phone to disconnect the cellular
phone, but not the call.
2. Press Resume on your desk phone within 4 seconds and start talking
on the desk phone.
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