Cisco 7931G - Set Up and Cancel Call Forward All from Phone; Set Up or Cancel Call Forwarding

22 OL-12546-01
Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the call
When you transfer a call, your phone uses a new line to initiate the transfer.
Tips
• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
and then hang up.
• If on-hook transfer is not enabled on your phone, hanging up without pressing again places
the call on hold.
• You cannot use to redirect a call on hold. Press Resume to remove the call from hold before
transferring it.
If you want to... Then...
Transfer a call without
talking to the transfer
recipient
1. From an active call, press .
2. Enter the target number.
3. Press again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
Talk to the transfer
recipient before transferring
a call (consult transfer)
1. From an active call, press .
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
Redirect a call to a voice
message system
Press iDivert. For more information, see Sending a Call to a Voice
Message System, page 23.
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