Cisco 7931G - Place Intercom Call to Preconfigured Intercom Number; Place Intercom Call to Any Intercom Number; Receive Intercom Call; Advanced Call Handling

Basic Call Handling
Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0 29
• Talk to the caller by pressing the active intercom button and using either the handset, headset or
speaker. The intercom call becomes a two-way connection so that you can converse with the caller.
When using the intercom feature, be aware of the following:
• From an intercom line, you can only dial other intercom lines.
• You can use only one intercom line at a time.
• If you answer an intercom call while another intercom line is active, the first intercom call is
dropped.
• When your active call is being monitored or recorded, you cannot receive or place intercom calls.
Note Cisco Extension Mobility does not support intercom lines.
Tips
• An intercom line can dial another intercom line only.
• Only one intercom line can be active at a time.
• If you answer an incoming call while an intercom line is active, the intercom call gets dropped.
• The intercom feature is disabled when a call is being monitored or recorded.
If you want to... Then...
Place an intercom call to a
preconfigured target intercom
number
Press (intercom target line) and, after you hear the
intercom-alert tone, begin speaking.
Place an intercom call to a
non-preconfigured target
intercom number
Press ( . Enter the intercom target number or press a
speed-dial number for your target. After you hear the
intercom-alert tone, begin speaking.
Receive an intercom call When you hear the intercom-alert tone, handle the call in one of
these ways:
• Listen to the message in one-way audio.
• Speak to the caller by pressing (active intercom line).
• Press EndCall.
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