Voice Quality Monitoring 232
Voice Quality Metric Interpretation 232
Voice Quality Troubleshooting Tips 233
Cisco Unified IP Phone Cleaning 234
APPENDIX A
Internal Support Web Site 235
Internal Support Web Site Overview 235
Cisco Unified IP Phone User Support 235
User Options Web Pages Access 236
Online Help on Phone 236
Cisco Unified IP Phone Manuals 236
Cisco Unified IP Phone 7900 Series eLearning Tutorials for SCCP Phones 237
Phone Features User Subscription and Setup 237
User Voice Messaging System Access 238
User Personal Directory Entries Setup 238
Obtain Cisco Unified IP Phone Address Book Synchronizer 238
Cisco Unified IP Phone Address Book Synchronizer Deployment 239
Install Synchronizer 239
Set Up Synchronizer 239
APPENDIX B
Feature Support by Protocol for Cisco Unified IP Phone 241
APPENDIX C
International User Support 249
International User Support Overview 249
Language Overlays for Phone Buttons 249
Unified Communications Manager Endpoints Locale Installer 249
International Call Logging Support 250
APPENDIX D
Technical Specifications 251
Physical and Operating Environment Specifications 251
Cable Specifications 252
Network and Access Port Pinouts 253
Network Port Connector 253
Computer Port Connector 253
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
xii
Contents