Cisco 7941G

CHAPTER 7
Model Information, Status, and Statistics
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Model Information, Status, and Statistics Overview, page 169
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Display Model Information Screen, page 170
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Status Menu, page 171
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Test Tone, page 187
Model Information, Status, and Statistics Overview
This chapter describes how to use the following menus on the Cisco Unified IP Phone 7941G, 7941G-GE,
7942, 7961G-GE, and 7962G to view model information, status messages, and network statistics for the phone:
•
Model Information screen: Displays hardware and software information about the phone. For more
information, see Display Model Information Screen, on page 170.
•
Status menu: Provides access to screens that display the status messages, network statistics, firmware
versions, and Expansion Module information. For more information, see Status Menu, on page 171.
•
Call Statistics screen: Displays counters and statistics for the current call. For more information, see
Call Statistics Screen, on page 184.
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through the
phone’s web page. For more information, see Remote Monitoring, on page 191.
For more information about troubleshooting the Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G-GE,
and 7962G, see Troubleshooting and Maintenance, on page 209.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
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