APPENDIX B
Feature Support by Protocol for Cisco Unified IP
Phone
This appendix provides information about feature support for the Cisco Unified IP Phones using the SCCP
or SIP protocol with Cisco Unified Communications Manager.
The following table provides a high-level overview of calling features and their support by protocol. This
table focuses primarily on end user calling features and is not intended to represent a comprehensive listing
of all available phone features. For details about user interface differences and feature use, see Cisco Unified
IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE User Guide for Cisco Unified
Communications Manager.
This guide is available at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
The specific sections that describe the features in the user guide are referenced in the following table.
Table 53: Cisco Unified IP Phone Feature Support by Protocol
For More InformationProtocol: SIPProtocol:
SCCP
Features
Calling Features
Basic Call Handling, Placing a Call:
Additional Options
SupportedSupportedAbbreviated Dialing
Basic Call Handling, Answering a CallSupportedSupportedAgent Greeting
Advanced Call Handling, Storing and
Retrieving Parked Calls
SupportedNot
supported
Assisted Directed Call
Park
Accessing Voice MessagesSupportedSupportedAudible Message
Waiting Indicator
Using a Handset, Headset, and
Speakerphone, Using Auto Answer
SupportedSupportedAutoAnswer
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
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