DescriptionChapter
Provides a conceptual overview and description of
the Cisco Unified IP Phones.
Cisco Unified IP Phone, on page 1
Describes how the Cisco Unified IP Phones interact
with other key IP telephony components, and provides
an overview of the tasks required prior to installation.
Cisco Unified IP Phones and Your Network, on page
31
Describes how to properly and safely install and
configure the Cisco Unified IP Phones on your
network.
Cisco Unified IP Phones Installation, on page 43
Describes how to configure network settings, verify
status, and make global changes to the Cisco
Unified IP Phones.
Cisco Unified IP Phone Settings, on page 59
Provides an overview of procedures for configuring
telephony features, configuring directories,
configuring phone button and softkey templates,
setting up services, and adding users to Cisco
Unified Communications Manager.
Features, Templates, Services, and Users, on page
119
Explains how to customize phone ring sounds,
background images, and the phone idle display at
your site.
Cisco Unified IP Phone Customization, on page 161
Describes the information that you can obtain from
the phone’s web page to remotely monitor the
operation of a phone and to assist with
troubleshooting.
Remote Monitoring, on page 191
Explains how to view model information, status
messages, network statistics, and firmware
information from the Cisco Unified IP Phones.
Model Information, Status, and Statistics, on page
169
Provides tips for troubleshooting the Cisco Unified
IP Phone and the Cisco Unified IP Phones Expansion
Modules.
Troubleshooting and Maintenance, on page 209
Provides suggestions for setting up a website for
providing users with important information about
their Cisco Unified IP Phones.
Internal Support Web Site, on page 235
Provides information about feature support for the
Cisco Unified IP Phones 7962G, 7942G, 7961G,
7961G-GE, 7941G, and 7941G-GE using the SCCP
or SIP protocol with Cisco Unified Communications
Manager Release.
Feature Support by Protocol for Cisco Unified IP
Phone, on page 241
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
xvi
Preface
Organization