Preface
    Organization
xiv
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
Organization
This manual is organized as follows:
Chapter Description
Chapter 1, “An Overview of the 
Cisco IP Phone”
Provides a conceptual overview and description of the 
Cisco IP Phone
Chapter 2, “Preparing to Install the Cisco IP 
Phone on Your Network”
Describes how the Cisco IP Phone interacts with other 
key IP telephony components, and provides an overview 
of the tasks required prior to installation
Chapter 3, “Setting Up the Cisco IP Phone” Describes how to properly and safely install and 
configure the Cisco IP Phone on your network
Chapter 4, “Configuring Settings on the 
Cisco IP Phone”
Describes how to configure network settings, verify 
status, and make global changes to the Cisco IP Phone
Chapter 5, “Configuring Features, 
Templates, Services, and Users”
Provides an overview of procedures for configuring 
telephony features, configuring directories, configuring 
phone button and softkey templates, setting up services, 
and adding users to Cisco CallManager
Chapter 7, “Viewing Security Information, 
Model Information, Status, and Statistics on 
the Cisco IP Phone”
Explains how to view model information, status 
messages, network statistics, and firmware information 
from the Cisco IP Phone
Chapter 8, “Monitoring the Cisco IP Phone 
Remotely”
Describes the information that you can obtain from the 
phone’s web page, and how to use this information to 
remotely monitor the operation of a phone and to assist 
with troubleshooting
Chapter 9, “Troubleshooting and 
Maintenance”
Provides tips for troubleshooting the Cisco IP Phone and 
the Cisco IP Phone 7914 Expansion Module
Appendix A, “Providing Information to 
Users Via a Website”
Provides suggestions for setting up a website for 
providing users with important information about their 
Cisco IP Phones
Appendix B, “Supporting International 
Users”
Provides information about setting up phones in 
non-English environments
Appendix C, “Technical Specifications” Provides technical specifications of the Cisco IP Phone