Appendix A      Providing Information to Users Via a Website
    How Users Access the Online Help System on the Cisco IP Phone
A-2
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
How Users Access the Online Help System on the 
Cisco IP Phone
The Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE provide access to a 
comprehensive online help system. To view the main help menu on a phone, press 
the ? button on your phone and wait for several seconds for the menu to appear. 
If you are already in Help, press Main.
Main menu topics include:
• About Your Cisco IP Phone—Descriptive information about the phone model
• How do I...?—Procedures and information about commonly-used phone 
tasks
• Calling Features—Descriptions and procedures for using calling features, 
such as conference and transfer
• Help—Tips on using and accessing Help
You can also use the ? button to obtain information about softkeys, menu items, 
and the help system itself. Refer to Cisco IP Phone 7961G/7961G-GE and 
7941G/7941G-GE Phone Guide for more information.
How Users Get Copies of Cisco IP Phone Manuals
You should provide end users with access to user documentation for the 
Cisco IP Phones. The Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE 
Phone Guide includes detailed user instructions for key phone features.
There are several Cisco IP Phone models available, so to assist users in finding 
the appropriate documentation on the Cisco website, Cisco recommends that you 
provide links to the current documentation. If you do not want to or cannot send 
users to the Cisco website, Cisco suggests that you download the PDF files and 
provide them to end users on your website.
Documentation is also available on the CD-ROM titled Cisco CallManager and 
IP Phones and Services Documentation, which is distributed with 
Cisco CallManager releases.
For a list of available documentation for Cisco IP Phones, go to this URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm