Cisco 7961G Administration Guide

9-17
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
Chapter 9 Troubleshooting and Maintenance
Resetting or Restoring the Cisco IP Phone
Performing a Factory Reset
When you perform a factory reset of the Cisco IP Phone, the following
information is erased or reset to its default value:
• CTL file—Erased
• LSC—Erased
• User configuration settings—Reset to default values
• Network configuration settings—Reset to default values
• Call histories—Erased
Table 9-4 Basic Reset Methods
Operation Performing Explanation
Restart phone Press the Services, Settings, or
Directories button and then press
**#**.
Resets any user and network
configuration changes that you have
made, but that the phone has not written
to its Flash memory, to
previously-saved settings, then restarts
the phone.
Erase softkey From the Settings menu, unlock
phone options (see the “Unlocking
and Locking Options” section on
page 4-3). Then press the Erase
softkey.
Resets user and network configuration
settings to their default values, deletes
the CTL file from the phone, and
restarts the phone.
From the Network Configuration
menu, unlock phone options (see the
“Unlocking and Locking Options”
section on page 4-3). Then press the
Erase softkey.
Resets network configuration settings
to their default values and resets the
phone. (This method causes DHCP to
reconfigure the IP address of the
phone.)
From the Security Configuration
menu, unlock phone options (see the
“Unlocking and Locking Options”
section on page 4-3). Then press the
Erase softkey.
Deletes the CTL file from the phone
and restarts the phone.

Cisco 7961G Specifications

General

Brand	Cisco
Model	7961G
Category	IP Phone
Language	English