7-7
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
Chapter 7 Viewing Security Information, Model Information, Status, and Statistics on the Cisco IP Phone
Status Menu
Table 7-1 Status Messages on the Cisco IP Phone
Message Description Possible Explanation and Action
BootP server used The phone obtained its IP
address from a BootP server
rather than a DHCP server.
None. This message is informational only.
CFG file not found The name-based and default
configuration file was not
found on the TFTP Server.
The configuration file for a phone is created
when the phone is added to the
Cisco CallManager database. If the phone has
not been added to the Cisco CallManager
database, the TFTP server generates a
CFG
File Not Found
response.
• Phone is not registered with
Cisco CallManager.
You must manually add the phone to
Cisco CallManager if you are not
allowing phones to auto-register. See the
“Adding Phones with Cisco CallManager
Administration” section on page 2-14 for
details.
• If you are using DHCP, verify that the
DHCP server is pointing to the correct
TFTP server.
• If you are using static IP addresses, check
configuration of the TFTP server. See the
“Network Configuration Menu” section
on page 4-6 for details on assigning a
TFTP server.
CFG TFTP Size Error The configuration file is too
large for file system on the
phone.
Power cycle the phone.
Checksum Error Downloaded software file is
corrupted.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You
should only copy files into this directory when
the TFTP server software is shut down,
otherwise the files may be corrupted.