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Catalyst 4500 Series Switch Cisco IOS System Message Guide
OL-13091-01
Chapter 2 Messages and Recovery Procedures
SUPERVISOR Messages
Error Message C4K_SUPERVISOR-3-NETFLOWCARDSEEPROMREADFAILED: Netflow Services Card
seeprom read failed
Explanation
A reading of the serial EEPROM on the NetFlow Services Card failed.
Recommended Action For more information, enter the sprom read nffc command at the ROMMON
prompt.
Error Message C4K_SUPERVISOR-3-NETFLOWCARDSEEPROMUNKNOWNTYPE: Unknown Netflow
Services Card revision: Read fru major/minor ([hex],[hex]) but expected
([hex],[hex]).
Explanation
The serial EEPROM on the NetFlow Services Card has a revision that is not compatible
with this release of software. The card will be ignored.
Recommended Action For more information, enter the sprom read nffc command at the ROMMON
prompt.
Error Message C4K_SUPERVISOR-3-POWERSUPPLYSTATUSREADFAILED:Failed to read power
supply [dec]'s status register
Explanation Reading the power supply status register failed.
Recommended Action Try reinserting the power supply. If the message persists, hot swap it with a new
power supply.
Error Message C4K_SUPERVISOR-3-POWERSUPPLYSEEPROMREADFAILED: Failed to read power
supply [dec]'s serial eeprom
Explanation
A failure occurred while reading the power supply serial EEPROM.
Recommended Action Reinsert the power supply. If that does not work, replace the old power supply
with a new power supply.
Error Message C4K_SUPERVISOR-3-RETIMERDISABLEFAILED:Failed to disable the retimer of
the active supervisor's uplink.
Explanation
The retimer on the active supervisor engine cannot be initialized. In a redundant system,
you might see packets that are transmitted out the active supervisor engine’s nonactive uplink.
Recommended Action Disconnect the second uplink on the active supervisor engine.
Error Message C4K_SUPERVISOR-3-RETIMERINITFAILED:Failed to initialize the retimer of
the active supervisor's uplink.
Explanation The retimer on the active supervisor engine cannot be initialized. In a redundant system,
you might see packets that are transmitted out the active supervisor engine’s nonactive uplink.
Recommended Action Disconnect the second uplink on the active supervisor engine.