Cisco Catalyst 4500 Series System Message Guide

2-5
Catalyst 4500 Series Switch Cisco IOS System Message Guide
OL-13091-01
Chapter 2 Messages and Recovery Procedures
CHASSIS Messages
Error Message C4K_CHASSIS-2-INSUFFICIENTFANSSHUTDOWN: Resetting linecards due to fan
tray failure
Explanation
One or more required fans in the fan tray or the power supplies is malfunctioning.
Software reset the modules to reduce heat generation.
Recommended Action Replace the broken fans as soon as possible.
Error Message C4K_CHASSIS-2-INSUFFICIENTPOWERDETECTED:Insufficient power available
for the current chassis configuration
Explanation
The current chassis configuration exceeds power availability. If this condition persists,
software will reset the modules.
Recommended Action If the power availability problem persists and impacts performance, replace the
power supply with a larger capacity power supply.
Error Message C4K_CHASSIS-2-INSUFFICIENTPOWERSHUTDOWN: Holding module in slot [dec]
in reset, due to insufficient power
Explanation
The switch was using more power than is available for the allowed time interval.
Software reset the modules to reduce power consumption.
Recommended Action If the power availability problem persists and impacts performance, replace the
power supply with a power supply with a larger capacity.
Error Message C4K_CHASSIS-2-OVERHEATINGSHUTDOWN:Resetting linecards due to critical
temperature
Explanation
The switch is now warmer than its maximum allowable operating temperature. Software
will reset modules to reduce heat generation.
Recommended Action Verify that the switch is in the proper operating environment and that the fans
are functioning properly.
CHASSIS-3
Error Message C4K_CHASSIS-3-BADMACRANGEINSPROM:Module [dec]'s serial eeprom
contains [dec] mac addresses, but needs [dec]
Explanation
The contents of the module’s serial EEPROM is incorrect, and the range is smaller than
the number of front-panel ports for the module. The module’s serial EEPROM contains a range of
MAC addresses for this module, and the range should contain the same number of MAC addresses
as the number of front-panel ports because each MAC address corresponds to a front-panel port.
Recommended Action Contact your technical support representative; you will likely have to return the
module to Cisco to reprogram the serial EEPROM.

Cisco Catalyst 4500 Series Specifications

General

Series	Catalyst 4500 Series
Category	Switch
Layer Support	Layer 2, Layer 3
Form Factor	Modular chassis
Stackable	No
Chassis Slots	3, 6, 7, 10
Power Supply Options	AC, DC
Redundancy	Power supply, Supervisor engine
Network Management	Cisco IOS Software CLI, SNMP, Cisco Prime Infrastructure
Features	Security, QoS
Port Density	Up to 384 ports per chassis
Security Features	802.1X, ACLs, DHCP Snooping, Dynamic ARP Inspection, IP Source Guard
Supervisor Engine	8-E