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Cisco IE 3000 Switch System Message Guide
OL-13020-01
Chapter 2 Message and Recovery Procedures
HARDWARE Messages
Error Message HARDWARE-2-THERMAL_WARNING: Temperature has reached warning threshold.
Explanation The temperature sensor valve inside the switch reached the warning threshold. The
switch can function normally until the temperature reaches the critical threshold.
Recommended Action The external temperature is high. Reduce the temperature in the room.
Error Message HARDWARE-3-ASICNUM_ERROR: Port-ASIC number [dec] is invalid.
Explanation The port ASIC number used is invalid. Each port ASIC is identified by an ID. [dec] is
the ASIC number.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
Error Message HARDWARE-3-INDEX_ERROR: Index value [dec] is invalid.
Explanation The index into the hardware table is out-of-range. [dec] is the index value.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
Error Message HARDWARE-3-INTRNUM_ERROR: Port-ASIC Interrupt number [dec] is invalid.
Explanation The interrupt ID used in a port ASIC is invalid. [dec] is the interrupt number.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
Error Message HARDWARE-3-PORTNUM_ERROR: port number [dec] is invalid.
Explanation The port number used is invalid (out of range). Each interface in a given port ASIC is
identified by an index value. [dec] is the port number.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or