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Cisco IE 3000 Switch System Message Guide
OL-13020-01
Chapter 2 Message and Recovery Procedures
PM Messages
Error Message PLATFORM_VLAN-3-MVID_ERROR: Mapped Vlan ID value [dec] associated with
vlan-id [dec] is invalid.
Explanation An active VLAN is not correctly associated with a mapped-vlan-id (MVID). The first
[dec] is the VLAN ID, and the second [dec] is the MVID.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
Error Message PLATFORM_VLAN-3-UNLOCK_FAIL: Failed to unlock vlan-id [dec],
associated mapped vlan id value [dec].
Explanation The switch failed to unlock a VLAN ID. The most likely cause is that the VLAN is
already unlocked. The first [dec] is the VLAN ID, and the second [dec] is the MVID.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
PM Messages
This section contains the port manager messages. The port manager is a state machine that controls all
the logical and physical interfaces. All features, such as VLANs, UDLD, and so forth, work with the port
manager to provide switch functions.
Error Message PM-2-LOW_SP_MEM: Switch process available memory is less than [dec]
bytes.
Explanation The available memory for the switch processor is low. This can occur when too many
Layer 2 VLANs are configured. [dec] is the available memory.
Recommended Action Remove features from the system to reduce memory usage.
Error Message PM-2-NOMEM: Not enough memory available for [chars].
Explanation The port manager subsystem could not obtain the memory it needed to initialize the
specified operation. [chars] is the port manager operation.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case