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Cisco IE 3000 Switch System Message Guide
OL-13020-01
Chapter 2 Message and Recovery Procedures
SUPERVISOR Messages
Error Message STORM_CONTROL-3-SHUTDOWN: A packet storm was detected on [chars]. The
interface has been disabled.
Explanation The amount of traffic detected on the interface has exceeded the configured threshold
values. Because the interface is configured to shut down if a packet storm event is detected, it has
been placed in an error-disabled state. [chars] is the affected interface.
Recommended Action You can enable error-disabled recovery by using the errdisable recovery
global configuration command to automatically re-enable the interface. You should determine and
fix the root cause of the excessive traffic on the interface.
SUPERVISOR Messages
This section contains the supervisor ASIC message. This ASIC controls the CPU and the switch sending
and receiving ports.
Error Message SUPERVISOR-3-FATAL: [chars].
Explanation An internal error occurred in the supervisor ASIC. [chars] is the detailed error message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
SUPQ Messages
This section contains the supervisor queue messages. These messages are related to CPU send and
receive queues.
Error Message SUPQ-3-THROTTLE_CPU_QUEUE: Invalid application ID [dec] used for
throttling.
Explanation An application has passed an invalid application ID for throttle check. [dec] is the
internal application identifier.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-4.
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