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Cisco IE 3000 Switch System Message Guide
OL-13020-01
Chapter 2 Message and Recovery Procedures
HARDWARE Messages
Error Message GBIC_SECURITY_CRYPT-4-ID_MISMATCH: Identification check failed for
GBIC interface [chars].
Explanation The small form-factor pluggable (SFP) module was identified as a Cisco SFP module,
but the system could not verify its identity. [chars] is the port.
Recommended Action Ensure that the Cisco IOS software running on the switch supports the SFP
module. You might need to upgrade your software. Otherwise, verify that the SFP module was
obtained from Cisco or from a supported vendor.
Error Message GBIC_SECURITY_CRYPT-4-UNRECOGNIZED_VENDOR: GBIC interface [chars]
manufactured by an unrecognized vendor.
Explanation The small form-factor pluggable (SFP) module was identified as a Cisco SFP module,
but the switch could not match its manufacturer with one on the known list of Cisco SFP module
vendors. [chars] is the port.
Recommended Action Ensure that the Cisco IOS software running on the switch supports the SFP
module. You might need to upgrade your software.
Error Message GBIC_SECURITY_CRYPT-4-VN_DATA_CRC_ERROR: GBIC interface [chars] has
bad crc.
Explanation The small form-factor pluggable (SFP) module was identified as a Cisco SFP module,
but it does not have a valid cyclic redundancy check (CRC) in the EEPROM data. [chars] is the port.
Recommended Action Ensure that the Cisco IOS software running on the switch supports the SFP
module. You might need to upgrade your software. Even if the switch does not recognize the SFP
module, it might still operate properly but have limited functionality.
HARDWARE Messages
This section contains hardware messages.
Error Message HARDWARE-2-FAN_ERROR: Fan [chars] Failure
Explanation The switch fan is not working. [chars] is the fan name.
Recommended Action This is a hardware failure. The fan might recover automatically. If the fan
failure persists, copy the message exactly as it appears on the console or in the system log. Research
and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for
similar reported problems.If you still require assistance, contact Cisco technical support and provide
the representative with the gathered information. For more information about the online tools and
about contacting Cisco, see the
“Error Message Traceback Reports” section on page 1-4.