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Catalyst 4500 E-Series Switches Installation Guide
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Chapter 5 Troubleshooting
Contacting the Cisco Technical Assistance Center
• Maintenance agreement or warranty information
• Brief description of the problem
• Console captures related to your problem
• Brief explanation of the steps you have already taken to isolate and resolve the problem
See the “Obtaining Documentation and Submitting a Service Request” section on page xvi for more
information about contacting the TAC.