Cisco MDS 9700 Series User Manual

Problem The kickstart or system image is not present on the bootflash of the active Supervisor-4 Module. The
following syslog message is displayed:
switch %BOOTVAR-2-SUP_MIGRATION_IMAGE_DOES_NOT_EXIST: System image doesn't exist on
bootflash of the supervisor.Please clear some space in bootflash, copy the Supervisor-4
images manually, set the boot variables and save configs before replacing Standby Supervisor-3
(DS-X97-SF1-K9)
Solution Clear space on the bootflash and then copy the Supervisor-4 Module images manually, as shown in
Step 3 in the migration procedures given above. Set the boot variables and save the configuration before
replacing the standby Supervisor-1 Module. Use the boot kickstart < kickstart_image > command and the
boot system < system_image > command on the active Supervisor-4 Module when it becomes active after
the migration is completed.
Problem The newly inserted Supervisor-4 Module cannot take over as the active supervisor. The following
syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Supervisor-4 (DS-X97-SF4-K9) cannot take over as active
Supervisor...
Solution Wait for the next retry attempt by the switch to bring up the Supervisor-4 Module.
Problem The migration logging file is already present in the Supervisor-1 Module. The following syslog
message is displayed:
<Tue Apr 30 10:02:47 2019> WARNING!!! Migration logging file already exists in Supervisor-3
(DS-X97-SF1-K9), continuing migration...
Solution None. The show logging onboard migration status command is used to monitor the migration
progress. There is no impact on the migration process.
Problem The switch cannot initiate migration logging due to insufficient file permissions. The following syslog
message is displayed:
<Tue Apr 30 10:02:47 2019> WARNING!!! Migration logging cannot be done
due to file permission error, continuing migration...
Solution None. The show logging onboard migration status command is used to monitor the migration
progress. This error message is displayed if the appropriate file permissions have not been provided.
Problem The active Supervisor-1 Module is using the redundant secondary EOBC link instead of the primary
EOBC link. The following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Active Supervisor-3 (DS-X97-SF1-K9) is using Redundant
EOBC link, this indicates some problem with Primary EOBC link, aborting migration...
Solution Replace the active Supervisor-1 Module with another Supervisor-1 Module.
Problem Unable to extract the image header from the kickstart or system images. The following syslog messages
are displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Image header extraction failed for Kickstart image
<kickstart_image> of
Supervisor-4 (DS-X97-SF4-K9), aborting migration...
<Tue Apr 30 10:02:47 2019> ERROR!!! Image header extraction failed for System image
<system_image> of
Supervisor-4 (DS-X97-SF1-K9), aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Problem Unable to retrieve the kickstart or system image information. The following syslogs are displayed:
Cisco MDS 9700 Series Switches Hardware Installation Guide
144
Installing, Removing, and Verifying Field Replaceable Units
Troubleshooting

Cisco MDS 9700 Series Specifications

General

Brand	Cisco
Model	MDS 9700 Series
Category	Switch
Language	English