Cisco MDS 9700 Series User Manual

<Tue Apr 30 10:02:47 2019> ERROR!!! Failed to get Kickstart image info, aborting migration...
<Tue Apr 30 10:02:47 2019> ERROR!!! Failed to get System image info, aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Problem The kickstart or system images provided are not valid images for the Supervisor-4 Modules. The
following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Kickstart image provided '<kickstart_image>' is not a
valid Supervisor-4
(DS-X97-SF4-K9) image, aborting migration...
<Tue Apr 30 10:02:47 2019> ERROR!!! System image provided '<system_image>' is not a valid
Supervisor-4
(DS-X97-SF4-K9) image, aborting migration...
Solution Use a valid Supervisor-4 Module image and use the migrate sup kickstart <
supervisor4-kickstart-image > system < supervisor4-system-image > command again.
Problem The release versions of the Supervisor-4 Module kickstart and system images provided are not the
same as the existing Supervisor-1 Module kickstart and system images. The following syslog messages are
displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Running kickstart version : <running_version>,
version of kickstart image
provided : <Supervisor-3_image_version>
<Tue Apr 30 10:02:47 2019> ERROR!!! Version of kickstart image provided
('<sup3_image_version>’) does not match running
version, aborting migration...
<Tue Apr 30 10:02:47 2019> ERROR!!! Running System version: <running_version>, version of
system image provided :
<Supervisor- 3_image_version>
<Tue Apr 30 10:02:47 2019> ERROR!!! Version of system image provided ('<sup3_image_version>’)
does not match
running version, aborting migration...
Solution Check the image version. The release versions of the Supervisor-4 Module kickstart and system
images provided should be the same as the existing Supervisor-1 Module kickstart and system images.
Problem Unable to retrieve the chassis information. The following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Chassis information retrieve failed, aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Problem Unable to retrieve the slot number of the supervisor module. The following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Supervisor slot information retrieve failed, aborting
migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Problem The release versions of the Supervisor-4 Module kickstart and system images provided are not the
same as the existing Supervisor-1 Module kickstart and system images. The following syslog messages are
displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Running kickstart version : <running_version>,
version of kickstart image provided :
<Supervisor-3_image_version>
<Tue Apr 30 10:02:47 2019> ERROR!!! Version of kickstart image provided
('<sup3_image_version>’) does not match running version,
Cisco MDS 9700 Series Switches Hardware Installation Guide
145
Installing, Removing, and Verifying Field Replaceable Units
Troubleshooting

Cisco MDS 9700 Series Specifications

General

Brand	Cisco
Model	MDS 9700 Series
Category	Switch
Language	English