Returning units for repair
7-10 Chapter 7: Maintenance and troubleshooting 98-158751-C
7.6 Returning units for repair
7.6.1 Repackaging requirements
Should you need to send the product for repair, please read the below information before
packing the product.
The shipping carton has been carefully designed to protect the AVIATOR 700S and its
accessories during shipment. This carton and its associated packing material should be
used when repacking for shipment. Attach a tag indicating the type of service required,
return address, part number and full serial number. Mark the carton FRAGILE to ensure
careful handling.
If the original shipping carton is not available, the following general instructions should
be used for repacking with commercially available material.
1. Protect the connectors of the CSDU, MCHPA and SCM with plastic connector
protection.
2. Wrap the defective unit in heavy paper or plastic. Attach a tag indicating the type of
service required, return address, part number and full serial number.
3. Use a strong shipping container, e.g. a double walled carton.
4. Protect the front- and rear panel with cardboard and insert a layer of shock-absorbing
material between all surfaces of the equipment and the sides of the container.
5. Seal the shipping container securely.
6. Mark the shipping container FRAGILE to ensure careful handling.
Failure to do so may invalidate the warranty.
Note
Correct shipment is the customer’s own responsibility.
Note
The packaging must meet at least ATA 300 CATEGORY III.
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