Chapter 5: Maintenance and troubleshooting
98-148232-E Troubleshooting 107
Event messages and status messages
In the web interface of the EXPLORER 540 you can see status messages and alerts that are
currently active.
When a warning or error event is active, the web interface shows a warning symbol
. Select
it to see a list of currently active alerts.
List of messages
The following list explains some of the messages that may show in the web interface of the
EXPLORER 540.
Displayed text Explanation Remedy
Connection closed.
Data or time limit
exceeded.
The data connection is closed
because a data limit defined
in the web interface is
exceeded.
The data limit may be set to
avoid unintentional use of
bandwidth, e.g. if you forget
to close a connection after
use.
Restart the connection e.g.
from the Dashboard in the
web interface. See Manual
activation of data
connections on page 37.
You can change the data
limits in the web interface
under Advanced > Data
limits.
Automatic activation
failed.
Reconnecting...
The terminal failed to
automatically activate a
Standard data connection at
start-up, even though it was
configured to do so.
Wait for the terminal to
reconnect.
Connection failed The terminal failed to
establish a connection.
Restart the connection e.g.
from the Dashboard in the
web interface. See Manual
activation of data
connections on page 37.
Connection lost The data connection was lost. Restart the connection e.g.
from the Dashboard in the
web interface. See Manual
activation of data
connections on page 37.
Network failure There is a problem, with the
network, e.g. congestion.
Try again later.
If the problem persists,
contact your airtime
provider.
To Next Page
Loading...
