54D-Link DAP-1520 User Manual
Section 6 - Troubleshooting
Troubleshooting
This section provides solutions to problems that can occur during the installation and operation of the DAP-1520. Read the
following instructions if you are having problems:
1. Why can’t I access the web-based conguration utility?
When you enter the IP address of the DAP-1520 (192.168.0.50 for example), or even if you enter http://dlinkap.local./, you
are not connecting to a website on the Internet. The DAP-1520 has the utility built-in to a ROM chip in the device itself. Your
computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Microsoft Internet Explorer® 7 and higher
• Mozilla Firefox®
• Apple Safari® 4 and higher
• Google Chrome™
• Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included
with your rewall software for more information on disabling or conguring it.
• Congure your Internet settings on your web browser:
• Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click
the button to restore the settings to their defaults.
• Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button.
Make sure nothing is checked. Click OK.
• Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.
• Close your web browser (if open) and re-open it.