3 Click Product support, enter the Service Tag of your computer, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer
model.
4 Click Drivers & downloads → Find it myself.
5 Select the operating system installed on your computer.
6 Scroll down the page and expand BIOS.
7 Click Download to download the latest version of the BIOS for your computer.
8 After the download is complete, navigate to the folder where you saved the BIOS update le.
9 Double-click the BIOS update le icon and follow the instructions on the screen.
Backup media and recovery options
Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell
Windows Backup Media and Recovery Options.
WiFi power cycle
About this task
If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be
performed. The following procedure provides the instructions on how to conduct a WiFi power cycle:
NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.
Steps
1 Turn o your computer.
2 Turn o the modem.
3 Turn o the wireless router.
4 Wait for 30 seconds.
5 Turn on the wireless router.
6 Turn on the modem.
7 Turn on your computer.
Flea power release
About this task
Flea power is the residual static electricity that remains on the computer even after it has been powered o and the battery has
been removed. The following procedure provides the instructions on how to conduct ea power release:
Steps
1 Turn o your computer.
2 Disconnect the power adapter from your computer.
3 Remove the base cover.
4 Press and hold the power button for 15 seconds to drain the ea power.
5 Install the base cover.
6 Connect the power adapter to your computer.
7 Turn on your computer.
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