Dell C2660dn - Troubleshooting Guide; Basic Printer Problems; Printing Problems

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Troubleshooting

28 Troubleshooting Guide ............................................................. 323

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Default Chapter3
- Table of Contents3
- Before Beginning17
- Notes, Cautions, and Warnings19
1 Dell™ C2660Dn Color Laser Printer User's Guide21
- Conventions21
2 Finding Information23
3 Product Features27
4 About the Printer29
- Front and Rear View29
  - Front View29
  - Rear View30
- Space Requirements31
- Operator Panel31
- Additional Components32
  - Optional Accessories32
  - Non-Bundled Items32
- Securing the Printer32
- Ordering Supplies33
- Setting up the Printer (Printer Setup)35
5 Preparing Printer Hardware37
- Removing Tape37
6 Installing Optional Accessories39
- Installing the Optional 550-Sheet Feeder39
  - Updating Your Driver to Detect 550-Sheet Feeder41
- Installing the Optional Wireless Adapter44
- Configuring the Optional Wireless Adapter47
  - Configuring the Wireless Adapter Using Dell Printer Setup47
  - Configuring the Wireless Adapter Without Using Dell Printer Setup48
- Reconfiguring the Wireless Setting51
  - Reconfiguring the Wireless Setting Using Dell Printer Configuration Web Tool51
  - Reconfiguring the Wireless Setting Using Dell Printer Setup52
7 Connecting Your Printer53
- Connecting Printer to Computer or Network54
  - Direct Connection54
  - Network Connection55
- Turning on the Printer56
- Setting Initial Settings on the Operator Panel56
8 Setting the IP Address59
- Assigning an IP Address59
- Verifying the IP Settings61
9 Loading Paper63
10 Installing Printer Drivers on Windows ® Computers67
- Identifying Printer Driver Pre-Install Status67
  - Changing the Firewall Settings before Installing Your Printer67
- Inserting the Software and Documentation Disc67
- Direct Connection Setup68
- Network Connection Setup70
  - Network Printer Setup on a Local Network70
- Setting up for Shared Printing75
11 Installing Printer Drivers on Macintosh Computers83
- Installing the Drivers and Software83
  - Adding a Printer on Mac os X 10.5, 10.6, 10.7, or 10.883
  - Configuring Settings84
12 Installing Printer Drivers on Linux Computers (CUPS)85
- Operation on Red hat Enterprise Linux 5/6 Desktop85
- Operation on SUSE Linux Enterprise Desktop 1088
- Operation on SUSE Linux Enterprise Desktop 1190
13 Operator Panel97
- About the Operator Panel97
- Using the Number Pad98
  - Number Pad Letters and Numbers98
  - Changing Numbers or Names98
- Printing a Panel Settings Report98
- Changing the Language99
  - When Using the Operator Panel99
  - When Using the Tool Box99
- Setting the Power Saver Timer Option99
14 Dell™ Printer Configuration Web Tool101
- Overview101
- Setting up the Dell Printer Configuration Web Tool102
  - Setting up from Web Browser102
  - Setting up from Operator Panel103
- Starting the Dell Printer Configuration Web Tool104
- Overview of the Menu Items104
- Page Display Format106
- Changing the Settings of the Menu Items108
15 Understanding the Tool Box Menus149
- Starting the Tool Box149
- Printer Setting Reports149
- Printer Maintenance153
- Diagnosis161
  - Chart Print161
  - Environment Sensor Info161
- Resetting Defaults162
  - When Using the Tool Box162
16 Understanding the Printer Menus163
- Report / List163
- Admin Settings164
- Tray Settings193
- Panel Language197
- Print Menu198
- Panel Lock200
  - Enabling the Panel Lock200
  - Disabling the Panel Lock201
- Resetting Defaults201
  - When Using the Operator Panel201
17 Print Media Guidelines203
- Paper203
- Envelopes205
- Labels206
- Storing Print Media207
- Identifying Print Media and Specifications207
18 Loading Print Media209
- Capacity209
- Print Media Dimensions209
- Loading Print Media in Tray1 and the Optional 550-Sheet Feeder209
  - Loading Letterhead (Pre-Printed and Pre-Punched Paper)209
- Loading Print Media in the MPF210
  - Loading an Envelope in the MPF212
  - Envelope #10, Monarch, or DL212
- Using the MPF213
- Linking Trays213
- Printing215
19 Printing217
- Tips for Successful Printing217
  - Tips on Storing Print Media217
  - Avoiding Paper Jams217
- Sending a Job to Print217
- Canceling a Print Job218
  - Canceling a Job from the Operator Panel218
  - Canceling a Job from a Computer Running Windows218
- Duplex Printing219
  - Duplex Printing with Duplex Unit219
  - Using Booklet Print219
- Using the Stored Print Feature220
  - Overview221
  - Procedures for Printing Stored Print222
- Printing with Web Services on Devices (WSD)223
- Printing with Wi-Fi Direct225
- Mobile Printing228
  - Android os228
  - Apple Ios228
- Printing with Airprint229
  - Setting up Airprint on Your Printer229
  - Printing Via Airprint229
- Printing with Google Cloud Print229
- Printing a Report Page231
- Printer Settings231
  - Using the Operator Panel to Change the Printer Settings231
  - Know Your Printer233
20 Understanding Your Printer Software235
- Printer Utility Software236
- Status Monitor Widget for Macintosh237
- Status Monitor Console for Linux241
21 Using Digital Certificates247
- Managing Certificates247
- Setting the Features251
22 Understanding Fonts255
- Typefaces and Fonts255
  - Weight and Style255
  - Pitch and Point Size255
- Bitmapped and Scalable Fonts256
- Resident Fonts257
- Symbol Sets260
  - Symbol Sets for PCL 5/PCL 6260
23 Understanding Printer Messages261
- Error Codes261
24 Specifications265
- Operating System Compatibility265
- Power Supply265
- Dimensions265
- Memory265
  - MIB Compatibility266
- Environment266
- Cables267
- Print Specifications267
- Optional Wireless Adapter268
- Maintaining Your Printer269
25 Maintaining Your Printer271
- Determining the Status of Supplies271
- Conserving Supplies271
- Ordering Supplies271
- Storing Print Media272
- Storing Consumables272
- Replacing the Toner Cartridges273
  - Removing the Toner Cartridge273
  - Installing a Toner Cartridge274
- Replacing the Drum Cartridges275
  - Removing the Drum Cartridge275
  - Installing a Drum Cartridge277
- Replacing the Fusing Unit280
  - Removing the Fusing Unit280
  - Installing a Fusing Unit281
- Roller282
- Replacing the Waste Toner Box290
  - Removing the Waste Toner Box290
  - Installing a Waste Toner Box291
- Cleaning Inside the Printer292
  - Cleaning the CTD Sensor292
  - Cleaning the Raster Optical Scanner (ROS) Window296
- Adjusting Color Registration300
26 Removing Options305
- Removing the Optional 550-Sheet Feeder305
- Removing the Optional Wireless Adapter307
27 Clearing Jams309
- Avoiding Jams309
- Identifying the Location of Paper Jams310
- Clearing Paper Jams from the MPF310
  - If Error Code: 050-112 Appears310
  - If Error Code: 050-129 Appears312
- Clearing Paper Jams from Tray1313
- Clearing Paper Jams from the Fusing Unit314
  - If Error Code: 050-111 Appears314
  - If Error Code: 050-129 Appears316
- Clearing Paper Jams from the Optional 550-Sheet Feeder320
- Troubleshooting323
28 Troubleshooting Guide325
- Basic Printer Problems325
- Display Problems325
- Printing Problems325
- Print Quality Problems326
- Jam/Alignment Problems339
- Noise345
- Digital Certificate Problems346
- Problems with Installed Optional Accessories348
- Wi-Fi Direct Problems348
- Other Problems348
- Contacting Service348
Appendix349
Appendix351
- Dell™ Technical Support Policy351
  - Online Services351
- Warranty and Return Policy352
  - Recycling Information352
- Contacting Dell352
Index353

Dell C2660dn - Troubleshooting Guide; Basic Printer Problems; Printing Problems

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