System diagnostic lights
Battery-status light
Indicates the power and battery-charge status.
Solid white — Power adapter is connected and the battery has more than 5 percent charge.
Amber — Computer is running on battery and the battery has less than 5 percent charge.
Off
● Power adapter is connected, and the battery is fully charged.
● Computer is running on battery, and the battery has more than 5 percent charge.
● Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 21. LED codes
Diagnostic light codes Problem description
1,1 TPM Detection Failure
1,2 Unrecoverable SPI Flash Failure
1,3 Short in hinge cable tripped OCP1
1,4 Short in hinge cable tripped OCP2
1, 5 EC unable to program i-Fuse
1, 6 Generic catch-all for ungraceful EC code flow errors
1, 7 -
1, 8 -
1, 9 -
2,1 CPU failure
2,2 Motherboard covers BIOS corruption or ROM error
2,3 No Memory/RAM detected
2,4 Memory/RAM Failure
2,5 Invalid memory installed
2,6 Motherboard/Chipset Error
2,7 LCD failure - SBIOS message
2,8 LCD failure - EC detection of power rail failure
2,9 -
3,1 CMOS battery failure
3,2 PCI of Video card/chip failure
3,4 Recovery Image found but invalid
3,5 EC ran into power sequencing failure
3,6 Flash corruption detected by SBIOS
3,7 Timeout waiting on ME to reply to HECI message
3,8 -
Troubleshooting 89
To Next Page
Loading...
Need help?
General
