Troubleshootin
ENGLISH
If a problem occurs,
firstly
check
the
following:
1.
Are
the
connections correct?
2.
Is
the
set being operated
as
described in
the
owner's
manual?
3.
Are
other
components operating properly?
If
this unit does not operate properly, check the items listed
in
the table below.
If
the problem continues
there may
be
a malfunction.
In
this case, disconnect the power immediately and contact your retail outlet.
Symptom
I
Cause I Countermeasure
I
Page
Power does not turn
• Check if the power cord
is
properly connected.
20
on.
• Plug the power supply cord into the power outlet.
-
• The safety protection device may
be
activated. Unplug the power
-
cord once, and wait for
5-10
seconds and then plug it
in
again.
•
The
safety function puts the
DBP-A
100
into the standby status
3,
9
when the fan stops. Check the back of the set to see if something
is
keeping the
fan
from rotating.
Unable to play
back
• Does the
SD
Memory
Card
have
more than 1
GB
of available
4,
36
BD-L1VE
I bonus view.
space?
•
Has
the
SD
Memory
Card
been initialized by the
DBP-A
100
7
31
• Was the
SD
Memory
Card
inserted while the power of the unit
4,
36
was
on.
(Insert the
SD
Memory
Card
while the
DBP-A
100
is
in
the
standby status.)
• Remove the write protection of the
SD
Memory Card. -
No
picture appears.
• Switch the
TV's
input setting to the external input connected to -
the player.
·Is
the
Pure
Direct function set
to
"On"?
Set
it to "Off".
28,
38
Also,
is
"Pure Direct Setup" - "Video Out"
on
the
GUI
menu set
to "Off" at the "User Preset
1"
or "User Preset
2"
setting? Set it
to "On".
•
Is
the HDMI mode set to "HDMI
On"?
In
this
case,
video signals
are
13
output from the video,
S-Video
and
HDMI terminals, but not from
the component terminals.
• Check the connection of the video/S-Video/component video
18
cable.
•
Is
the
GUI
menu "HDMI Setup" - "liP Direct" set to "On"?
If
so,
no
23
video signals
are
output from the video
and
S-Video
terminals during
playback of certain discs.
• Does the "Video Setup" - "Component Resolution" setting on the
24
GUI
menu match the connected device's resolution? Set it so that
it matches.
Symptom
I
Cause I Countermeasure
I
Page
Video and audio are
• Check the connection of the HDMI cable.
13
not output
via
the
·Is
the "HDMI" indicator
on
the display of the
DBP-A
100
lit
7
8
HDMI connection. •
Is
the
Pure
Direct function set to "On"7
Set
it to "Off".
Also,
is
"Pure Direct Setup" - "Video Out"
on
the
GUI
menu set
28,
38
to "Off" at the "User Preset
1"
or "User Preset
2"
setting7 Set it
to "On".
•
Is
the HDMI mode set to "HDMI
0ff"7
If
so,
video signals
are
output
from the video
and
S-Video
terminals, but not from the HDMI
13
terminal.
• Check whether the connected display device or other device
supports
HDCP
This unit will not output a video signal unless the
15
other device supports
HDCP
See
the owner's manual of your
TV,
AV
Amp, etc.
• Check that the setting of the HDMI video resolution supports the
resolution of the connected device. When set to 'Auto",
DBP-
13
A
100
makes the setting automatically.
HD
audio
is
not
• Set "BD Audio Mode" to "HD Audio Output"
32
output.
The pictu
re
is
not
• The picture may
be
slightly disturbed right after fast-forwarding
-
displayed or
is
or reversing. This
is
not a malfunction.
disrupted. • Connect the
DBP-A
1
OO's
video/S-Video/component video output
18
The picture of a
BD-
either directly to the
TV
or to the
TV
via
the
AV
Amp.
Do
not
Video or DVD-Video connect
via
a
VCR,
(video cassette recorder). Some discs include
disc
is
in
black and
copy prohibit signals, and when such discs are played
via
a
VCR
white. the copy guard system may disrupt the picture.
•
Is
a disc that
is
not compatible with the player or a disc
with
3
a different region number loaded? (This player supports region
code
"A'
for BD-Video discs,
"1"
or 'ALL:' for DVD-Video discs.)
•
Is
the
GUI
menu "HDMI Setup" - "liP Direct" set to
"On"?
If
so,
no
23
video signals
are
output from the video
and
S-Video
terminals during
playback of certain discs.
55
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