Dexcom G6
®
System User Guide
229Chapter 14: Troubleshooting
Receiver
No G6 Readings: Sensor Failed Alert
Problem
• Not getting G6 readings
Solution
• No glucose alarm/alerts or G6 readings. Use meter.
• Tap alert to get more information.
• If your sensor doesn’t work, contact Technical Support (available 24/7) at:
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll: 1.858.200.0200
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