59
EN
IP2348EN
Main error: E7 Motor Temperature High
Detailed error Reason Remedy
16
Motor Temperature High
The duty cycle of the door is too
high for the current Speed settings
and Hold Open Time.
If the motor is warm, put the door in operation
mode OPEN and wait for at least 1 minute.
Reduce Speeds and increase Hold Open Time
parameters.
The heavy-duty motor is replaced
by a normal duty motor.
Put the door in operation mode selection OPEN
and wait for at least 5 minutes.
Main error: E8 Non-critical Error
Detailed error Reason Remedy
49
EEPROM Non-critical
Write Error
The main control unit cannot write
error log or event log information
to the EEPROM memory.
RESET, and if the problem remains, replace
the main control unit if it is important to read
logged information.
50
EEPROM Access Error
The EEPROM queue is full. Too many Events to log. Reduce the number
of events to log in the Event Log configuration.
OMS Error Codes
Detailed error Reason Remedy
Red light every 2 seconds Error in door operator MCU. RESET, and if the problem remains a service
visit is required.
Red light 4 times per second Internal error in the OMS. Replace the OMS.
After remedy or replacement the operator has to be checked as follows:
a. Study the door movement and adjust the functions to the values required for a smooth door
operation and make sure to complete with local regulations.
b. Check that correct functions and values have been selected for the installed accessories
and that the installation complies with valid regulations and requirements from the au-
thorities.
c. Clean the cover and the doors.
It is not possible to replace an Ditec operator component with a component from a
different brand.
55
CTI Brand Mismatch Error
The Configuration Tool Interface
(CTI) or the MCU is not of the Ditec.
Check that the operator is a Ditec operator.
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