36 XT30 and XT50 User Guide | Digital Monitoring Products, Inc.
COMMON KEYPAD DISPLAYS
MESSAGE
TONE AT
KEYPAD
MEANING POSSIBLE SOLUTIONS
INVALID CODE No
The user code you entered is not recognized by
the system.
Check the user code and try again.
CLOSING TIME Yes
The schedule has expired but the system has not
been armed.
Users still on the premises are reminded to
arm the system or extend the schedule to
a later time.
AC TROUBLE Yes
The system is not getting proper AC power. Contact your service person if other
electrical devices in your home are
working.
BATTERY TROUBLE Ye s
The battery is either low or missing. Contact your service person.
SYSTEM TROUBLE or
SERVICE REQUIRED
Yes
There is a problem with one or more components
in the system.
Contact your service person.
SYSTEM BUSY No
The system is performing another task with a
higher priority.
Wait a few moments for the system to
complete the task. Contact your service
person if the problem remains.
4-WIRE BUS TROUBLE No
• There is not a supervised device on the bus.
• The voltage is low or there is an open yellow wire.
• Two devices share the same address.
Contact your service person.
TRANSMIT FAIL Yes
The panel has attempted to communicate with the
central station ten times and has not succeeded.
Make sure your telephone line is working
properly. Contact your service person if the
problem remains.
NON-POLLED ADDRESS No
Keypad is set to an invalid address. Contact your service person.
WIRELESS TROUBLE Ye s
• The panel is unable to communicate with the
wireless receiver.
• The wireless receiver is missing.
Verify the receiver is properly connected to
the panel. Verify the correct House Code is
programmed in System Options.
LOBAT Yes
The Z-Wave Lock device has a low battery. Contact your service person.
ZWAVE BUSY No
Only one keypad at a time can access Z-Wave
Setup. If a user attempts to access the menu from
a second keypad Z-WAVE BUSY will be displayed.
The user must exit Z-Wave Setup in one
keypad before accessing it in a second
keypad.
Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible
Solutions column to correct the problem. In many cases, you need to call a service person to correct the problem.
Displays not discussed here indicate your service representative should be called.
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