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Appendix/Index
Troubleshooting (FAQ)
Troubleshooting
·
Check for the necessity of software update first, and update the software if necessary (P. 122).
·
When checking the following items does not to improve the state, contact “Repairs” on the rear cover of this manual (in Japanese only) or DOCOMO-specified
repair office.
■ Battery
Trouble Check and remedy
The terminal cannot be turned ON
·
Is the battery exhausted? Charge the terminal (P. 20).
The screen freezes, the terminal cannot
be turned OFF
·
The terminal can be force-restarted if the screen freezes or the terminal cannot be turned OFF.
Press
T
for about 10 seconds to force-restart the terminal (P. 21).
■ Charging
Trouble Check and remedy
Cannot charge the terminal (charging
icon does not appear on the status bar)
·
Is the AC adapter’s power plug inserted in the outlet correctly (P. 20)?
·
Are the AC adapter and microUSB cable, or the microUSB cable and terminal connected firmly (P. 20)?
·
If you execute communications or other operation for a long time while charging, the terminal may become hot
and charging may be unavailable. In this case, wait until the temperature of the ter
minal is down and retry
charging.
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